General Service Slowness

Incident Report for Fedex

Resolved

AWS has resolved their outage, and our systems have returned to normal performance levels.

Posted Oct 20, 2025 - 18:03 MST

Identified

We are currently seeing slowness with our services due to the ongoing AWS outage. We are actively working on a resolution.

Posted Oct 20, 2025 - 08:39 MST

This incident affected: Conversations (SMS, Site Widget, WhatsApp, Email, Facebook Messenger), Candidate Experience Manager (Site Services, User Experience, Candidate Experience), Reporting (Reporting), and Integrations (I-9 Services, WOTC Services, Tax Information Services).